Please note that the boarding point and timing information will be mentioned on your cruise ticket. Arrive 45 minutes before departure for ticket verification, security checks, and luggage screening. Boarding closes 15 minutes before departure.

If seats are available, you may be upgraded at the discretion of the management upon payment of applicable upgrade charges.

Each passenger may carry up to 15 kg of luggage along with one small cabin bag. Excess luggage will be charged at ₹100 per kg.

Yes, outside food and beverages, including drinking water, are permitted. Dry snacks and finger foods can also be purchased from the onboard snack kiosk.

Makruzz and ITT Majestic: Infants below 1 year of age travel free of charge. Green Ocean: Infants below 2 years of age travel free of charge. Nautika: Infants below 2 years of age are not charged the full fare; however, a fee of ₹105 + ₹50 PSF per infant is applicable.

Green Ocean 1 is the only ferry that offers open deck access, allowing passengers to enjoy sea views and fresh sea breeze during the journey.

The distance between Veer Savarkar International Airport, Port Blair, and Haddo Jetty (boarding point for most private ferries) is approximately 5 km. Travel time is usually 15–30 minutes by taxi or auto-rickshaw, depending on traffic. For Government Ferry services, passengers need to proceed to Phoenix Bay Jetty, which is approximately 10–20 minutes from the airport by road. We recommend allowing sufficient travel time to ensure a smooth check-in and boarding experience.

Yes. You can contact us offline, and we may have access to pre-purchased ticket inventory. Contact: +91 8506891234 Office Hours: 10:00 AM – 7:00 PM

Please ensure you carry the following documents: 1. Ferry Ticket (printed or digital copy) 2. Valid Government-Issued Photo ID (Aadhaar Card, Passport, Driving Licence, Voter ID, etc.)

In the event of ferry rescheduling or cancellation due to weather conditions, operational requirements, or other circumstances beyond our control, the ferry operator may: 1. Arrange an alternative sailing. 2. Transfer passengers to another ferry service. 3. Provide a refund in accordance with the operator’s policies. If there are any changes to your booking, you will be informed via phone call, WhatsApp, or email using the contact details provided during booking. We recommend keeping your travel plans flexible and avoiding tight connections, especially during periods of unpredictable weather. For assistance or the latest updates regarding your booking, please contact our support team.

Yes. Sealed liquor bottles are generally permitted in checked luggage on private inter-island ferries such as Makruzz and Nautika. Alcohol should not be carried in hand baggage or consumed onboard.Quantity limits may vary by operator (commonly up to 1 litre or two bottles per passenger). Travelers are advised to keep quantities reasonable and verify the latest policy with their ferry operator before travel.